Frequently Asked Questions
- Why should we Add a Live Chat Team to our Chamber's Website?
- What's the Difference between a Basic Implementation Full Implementation?
- How does After Hours / Unavailable Messaging Work?
- Do we get Charged for Proactive Invites?
- What Type of Questions Do You Usually Get From Online Visitors?
- How Do You Know What to Say? Our Chamber / Region is Unique.
- How Do We Get Started?
- Can I add the chat button to my current social networking profiles?
- Can we promote local events through ChamberLive Pro?
- Are There Any Discounts Available For Pre-Payment?
- What Makes ChamberLivePRO So Effective?
- What's a "Website Conversion Rate" and How Does it Impact Our Bottom Line?
- Do we need to have a visible Live Chat Button on our Site to use ChamberLivePRO?
- Where Should We Place Our Live Chat Button?
- Is it Hard to Add ChamberLivePRO to our Existing Website?
- What Happens During a Typical ChamberlivePRO Implementation?
- Do We Have to Sign a Long Term Contract?
- What if I want to add live chat to more than one web site?
- What Happens During a ChamberLivePRO Chat Session?
- How long does it take to implement ChamberLivePRO?
- Why Not Provide Live Chat Support Ourselves?
- What are the ChamberLivePRO Team's Standard Hours of Operation?
- What is Covered Under the Initial Setup and Monthly Fees?
- What are ChamberLivePRO's Main Features?
- How Does It All Work?
- Does ChamberLivePRO work with all browsers?
- Is there anything we have to install?
- What makes ChamberLivePRO different from other Live Support Offerings?
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Did You Know...
"...One of the most common mistakes that organizations make is thinking that staff who handle incoming phone calls can also effectively manage live chat.
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